Dazzle Cleaning Service
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Administrative Specialist
Dewitt, MI
This application should take no more than 5 minutes to complete - we may have opportunities to hire same day or next day for the right fit!
By Submitting this application I understand that Dazzle Cleaning Service requires its employees to adhere to the highest standards of business and personal ethics and responsibility.
I further understand and agree that this application is not a contract of employment.
I understand and agree that Dazzle Cleaning Service adhere to a policy of employment at will which means that either I, or the employer, may terminate my employment at any time, or for any reason, consistent with application of state and federal law.
I further understand that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is in a written employment contract naming me and signed by the President of Dazzle Cleaning Service.
I understand that to be employed, I must be lawfully authorized to work in the country I am applying within and must show the employer documents to prove this.
I understand that Dazzle Cleaning Service may investigate my work and personal history and verify the information provided in this application, on related documents or information obtained through other sources and I hereby authorize such investigation.
I authorize all individuals, schools, firms and business named in this application or in other documents or interviews, except my current employer if I have so designated in this application, to provide complete and accurate information regarding my relationship with them to Dazzle Cleaning Service.
I further release those individuals, schools, firms and business and Dazzle Cleaning Service from any and all liability for damage for providing or requesting such information.
I certify that all of the information provided in the entire application process including any information provided in addition to this application including, but not limited to, information provided in resumes or interviews is true and correct.
I understand that if there is any falsification or omission, this may lead to Dazzle Cleaning Service’s refusal to hire me or a determination, at any time, that my employment should be terminated.
Dazzle Cleaning Service is an Equal Employment Opportunity Employer and considers all applicants without regard to race, color, religion, gender, national origin, age, marital status, veteran’s status, the presence of a mental, physical or sensory disability, sexual orientation, or any other legally protected status.
Employment shall be based solely on the needs of Dazzle Cleaning Service and the qualifications of the individuals making application including their ability to fulfill the specific job requirements.
ABOUT THE JOB
POSITION: Customer Service Representative
SUMMARY: Are you motivated about driving sales, building relationships, and serving clients? Do you want to connect people in our community with the solution to eliminate their stress, reclaim their free time, and enjoy spending time at home? As a Customer Service Representative, you will help people discover how Dazzle Cleaning Service can transform their daily lives by offering solutions to maintain a clean and refreshing home. In addition, you'll build customer retention by maintaining those relationships. This is a perfect opportunity for someone looking to develop a lasting career.
WHAT WE LOOK FOR:
• Reliability and dependability are essential for your success.
• Proven ability to take the initiative.
• Adaptive and solution-based approach to customer needs in a fast-paced environment.
• Highly proficient computer skills.
• Excellent written and verbal communication skills; whether in person, on the phone, or in any written form.
• Experience in following structured processes and implementing new strategies.
• Flexible and adaptable to learning new technologies.
• Outgoing and positive team player.
WHAT’S IN IT FOR YOU:
• Working for a company that values your performance with competitive pay and bonuses.
• A chance to climb the career ladder with opportunities for better pay.
• A position with a company that embraces innovation.
• Working with an employer where your ideas and input are valued.
• Opportunities to enhance your abilities and acquire new skills.
• A playful and positive work environment.
• Team support that is both collaborative and caring.
WHAT YOU BRING:
We are seeking a self-motivated, collaborative, and goal-oriented team member to help lead and assist in delivering exceptional customer experiences to both our prospective future and current clients. The ideal candidate will work to introduce potential clients to the consistency and convenience of Dazzle Cleaning Service. They are also passionate about the small details and are eager to meet benchmarks.
WHAT YOU’LL DO:
• Respond to incoming inquiries.
• Use social media networks to attract and locate potential clients.
• Communicate with other team members to guarantee delivery of service using various means; Slack, Facebook, Google, VOIP’s, etc.
• Prepare estimates and upsell recurring cleaning services.
• Make follow up calls with new clients and complete daily invoices.
• Provide solutions to clients for resolving any discrepancies in service.
• Create virtual tickets to organize and complete daily to-dos.
• Update and communicate customer change requests.
• Organize and coordinate special occasions and various incentives for employees.
Assist owners with various tasks with a goal of helping to drive the company forward.
WHO WE ARE:
Recognized local residential cleaning service since 1990. We specialize in providing our community with courteous, consistent, and convenient service year-round.
Our commitment to innovating a seamless cleaning experience has allowed us to build a wonderful reputation in our community. We are also proud partners of Cleaning for a Reason, a non-profit we contribute to by providing free house cleanings for patients undergoing chemotherapy across the Lansing area.
OUR VALUES:
Dazzle Cleaning Service is more than a cleaning company. We believe in making a positive difference in the lives of our team members and the clients we serve.
Here, you’ll do more than join a team - your work will lead to great success.
• LOVE PEOPLE
When we pour goodness into the hearts and lives of our customers and team members, goodness spills out.
• BE POSITIVE
No downers, drama, or gossip. Ever. We offer encouragement and help. We own our mistakes and don't complain.
• DO GOOD
We're not perfect, but we strive for excellence. We're honest, hard-working, and we give more than we take.
• SERVE ABUNDANTLY
Nurture a humble heart for serving others, go the extra mile, help out, have a 'we' mentality vs. a 'me' attitude.
• HAVE FUN
Be a joy spreader, smile, and laugh often
OUR MISSION
TO LOVE THE WORK WE DO AND THE HOMES WE CARE FOR
OUR CORE VALUES
Love People
When we pour goodness into the hearts and lives of our customers and team members, goodness spills out.
Be Positive
No downers, drama or gossip. Ever. We offer encouragement and help, we own our mistakes and don't complain.
Do Good
We're not perfect, but we strive for excellence. We're honest, hard-working and we give more than we take.
Serve Abundantly
Nurture a heart for serving others, go the extra mile, help out, have 'we' mentality vs. 'me' attitude.
Have Fun
Be a joy spreader, not a joy sucker, smile and laugh often.
OUR CULTURE
We have worked hard over the years to keep educated on the best cleaning practices and to remain competitive not only as a company to hire for house cleaning, but as a company where people love to work at as well. Our goal remains, to this day, being a company where people want to work; earning great money without sacrificing family time.
FREQUENTLY ASKED QUESTIONS
Can I go and apply in person?
No need to. You can just submit the form online!
Are you currently hiring?
We're always on the lookout for great people though our openings tend to get filled quickly. It might be beneficial to act swiftly to make sure you don't miss out on a potential opportunity!
What if I already applied and haven’t heard back?
Don’t worry, your application is being processed. Give our staff some time to look over your information. You will be contacted if they decide to take your application to the next step in the process.
Benefits
Do You Offer Any Benefits or Incentives?
We are always striving to offer the very best job opportunities in the local area and always looking to add more benefits! We currently offer:
Family Friendly Hours – No Nights or Weekends Required, Ever!
Paid Vacation After One Year to Full-Time Team Members
Bonuses For Referring New Customers and New Employees
6 Holidays Off Per Year
Holiday Goodies and Random Surprises YOU Will Love!
Bonus for 5-Star Reviews
Comprehensive Paid Training (No Experience Needed – Only a Teachable Spirit and a Great Attitude!)
Rewarded and Recognized – Often!
Time Off With Proper Notice
Opportunities to Work for Cancer Patients Undergoing Treatment. You Get Paid, But There is No Charge to Them!
Positive Work Environment. We Promise to Weed OUT Drama and Negativity!
Would You Like Your Birthday Off? No Problem! We Think They are Special Days too!
Open Door Policy – No Kidding! We Want to Make This THE Best Place to Work and Your Input Helps!
Comfortable Dress Code!
Active Work – You’ll Save Money on Your Gym Membership! No Boring Desk Job Here!
Advancement Opportunities with Emphasis on Personal Growth!
Relaxed, Fun, and Friendly-Family Culture – Really!
JOIN OUR Dazzle Cleaning Service FAMILY